About Turno
The Turno Team has one mission—to solve cleaning hassles for the short-term rental industry. Since 2016, we have worked with and learned from some of the most experienced and successful short-term rental professionals.
Our Company
Turno solves cleaning for the short-term rental industry. Formerly TurnoverBnB, Turno helps vacation rental hosts and property management companies simplify and automate recurring property services like cleaning. STR operators schedule, find, manage, and pay for turnover services – all on one easy-to-use, reliable platform.
With separate mobile apps for hosts and cleaners, Turno syncs guest calendars from all major booking platforms and 40+ channel managers and property management systems. Offering 24/7 live customer support and available in six languages, features include automatic scheduling, automatic payments, in-app chat, and robust tools to improve efficiencies and ensure quality cleans every time.
Unique in the industry, Turno's localized, vetted Cleaner Marketplace includes 67K+ STR cleaners across the United States, Canada, Europe, Australia, and beyond. Vacation rental operators can invite their current service providers to the platform as well as find and connect with experienced Marketplace cleaners.
Founded in 2016, Turno has grown to be a globally distributed team of over 150 teammates across 8 countries. We are dedicated to building a product people love, while sustaining a culture that celebrates our people and our industry.
Our Value Source CODE
Wow every customer, every time. Build bridges of trust and value, with solutions to customer needs as the cornerstone of our actions. We tirelessly champion our hosts and property managers, service professionals, and industry partners worldwide.
Laser-focused on the finish line, we turn objectives into achievements. We remain steadfast in realizing our mission, even when things get hectic and hard. We tackle roadblocks. We test. We learn. We adjust. We act. We deliver results.
We harness the power of data to inform, guide, and shape our decisions. We seek data as fuel for direction and apply its knowledge across every aspect of our organization.
We trust in our capabilities and take initiative. We are responsible, accountable and act with urgency. Every action leaves a mark, and we hold individual ownership of – and pride in – the impacts we make.
Delivering on the
Turno Promise
At Turno, our team is driven to:
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Provide reliable, on-the-go solutions for Hosts and Cleaners
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Foster win-win business partnerships via our Cleaner Marketplace
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Fuel industry professionalism and improve STR cleanliness worldwide
Our Team
Frequently Asked Questions
How does Turno work?
Turno, formerly TurnoverBnB, is an online cleaning management platform that helps vacation rental hosts find, schedule, manage, and pay short-term rental cleaners. Hosts can work with their existing teammates or find qualified local cleaners on Turno's Cleaner Marketplace. Turno also offers free separate mobile apps on the Google Play Store and App Store – Turno for Hosts and Turno for Cleaners – to accompany its web-based platform. Sign up for Turno.
Is Turno a good app for cleaning my Airbnb listings?
Turno is great for automatically scheduling, managing, and paying for turnover cleanings. As the operator of the industry's largest Cleaner Marketplace, Turno is the go-to source helping Airbnb hosts find vetted, reliable cleaners. Formerly TurnoverBnB, Turno syncs guest calendars from all major booking platforms and 40+ channel managers and property management systems. Learn more about who Turno integrates with.
How does Turno Cleaner Marketplace work?
Turno's Cleaner Marketplace connects short-term rental cleaners to hosts and property managers looking for local service providers. Hosts start a cleaner search with basic property information and cleaning requirements (actual property addresses are never shared during searches). Marketplace cleaners submit bids based on the provided criteria. Hosts review bids and add cleaners to their Turno team to delegate, manage, and pay for assignments. Hosts may work with cleaners on an ongoing, long-term basis or for backup services and one-off projects. Find a cleaner.
Where is Turno available?
Turno is available in markets around the world, from small towns to major cities. Turno operates the industry’s largest Cleaner Marketplace with 55K+ vacation rental cleaners across the United States, Canada, Europe, Australia, and beyond. Available in six languages and with payment processing in 25+ currencies, Turno is the global leader in short-term rental cleaning management.
Do you have to pay for Turno?
Hosts who use Turno Marketplace Cleaners exclusively never pay a subscription fee for the platform. Single-property accounts are also always free. For hosts with 2+ properties who choose to work with their own external teammates or use a combination of Marketplace and Non-Marketplace service providers, Turno offers flexible pay-as-you-grow pricing. See Turno Pricing for details.
Trusted by thousands of property operators
and service professionals worldwide
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