Save Time and Automate Cleaner Payments

Managing short-term rentals is demanding, but paying your cleaners doesn't have to be. Save time, reduce errors, and ensure your cleaners are paid quickly and securely. Simplify your operations and focus on what matters most—delivering exceptional guest experiences.

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Automatic payments overview

Simplify Turnover Management with Automatic Cleaner Payments

When it comes to managing short-term rentals, every minute counts. Turno makes it easy to automate payments to your cleaning team, helping you eliminate manual processing and keep operations running smoothly. With our automated payment system, hosts can set it and forget it, knowing that payments are triggered the moment a cleaning project is marked complete.

This streamlined payment process means no more back-and-forths. Payments are securely initiated and processed, reducing the chance of errors and delays. By using automatic cleaner payment apps like Turno's, hosts can increase trust and reliability with their cleaners while reducing admin time and stress.

Whether you're managing one listing, dozens, or scaling your business, automating your payments for turnover services ensures timely payments, improves cash flow, and helps you focus on growing your vacation rental business, not chasing invoices.

Great Cleaners for 5-Star Reviews

How Our App’s Automatic Payment Feature Works

  • Secure Payment Processing

    All payments are processed securely through our global payment processor. Turno does not store your or your cleaner’s sensitive financial data, ensuring your information remains safe.

  • Payment Upon Completion

    Payments are initiated once your cleaners or other service pros mark the project as completed in the Turno app. This eliminates delays and ensures prompt payments.

  • Flexible Payment Options

    Hosts can use a variety of payment options: automatic, manual, reimbursements, and more. Turno makes it easy to select the methods that work best for you and your team.

  • Centralized Reporting

    Service providers and hosts can manage and track project payments all from one place. Easily know which payments are outstanding, being processed, or completed.

Get the Benefits of Paying for Turnover Services Automatically

Paying for cleaning and other services automatically isn’t just convenient—it’s a game-changer for your short-term rental business. No more juggling spreadsheets, payment details, or late-night Venmo transfers. Just a fast, secure, and automatic cleaner payment, all in one place. Here’s how payment automation can simplify your operations and help your business thrive.

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Automating payments eliminates the need for manual processing, saving you hours each month that you can dedicate to growing your business.
Automatic payments ensure your cleaners and service providers are paid as soon as they complete a project, fostering professionalism and reliability.
By automating the process, you minimize the risk of payment errors, such as missed or duplicate payments, helping ensure accuracy every time.
With payments processed immediately upon project completion, you maintain better control over your cash flow and avoid unexpected delays.
Prompt and reliable payments build trust and loyalty with your cleaners, encouraging long-term partnerships and consistent service quality.
Turno’s exportable reports make it easy to track payments, reconcile accounts, and prepare for tax season, reducing administrative burdens.
By automating payments alongside scheduling and communication, you streamline your operations and reduce the stress of juggling multiple systems.

See What Hosts Are Saying About
Automating Payments on Turno

  • “

    “Excellent platform that just works. I signed up, connected with a cleaner, added payment details and linked my property to Hospitable without any issue. Willy helped me along the journey and their support is excellent!”

    Curt S.

    Pittsburgh, PA



  • “

    “Turno is a great app! ... The ability to pay cleaners via Turno is a game-changer. No more Venmo — yay!”

    Property Manager

    Portland, OR

  • “

    “I’m glad Turno exists because it simplifies the cleaning experience for Airbnb hosts. ... Excited to see Turno grow!”

    Brian A.

    Phoenix, AZ

  • “

    “Super easy to connect with Smoobu, Airbnb and Booking. ... You can assign payments to each cleaner and even create inventory lists. Good software.”

    Deniz H.

    Thüringen, Germany

  • “

    “Incredibly user-friendly, all-in-one app – payment, chat, transparency with cleaners' details. Super happy to have taken a chance on Turno. 5-Star.”

    Victor N.

    Palm Bay, FL

  • “

    “Andrew was amazing!! ... He walked me thru step by step and would not let me end the chat until he confirmed everything was set up correctly.”

    Silvana G.

    Dallas, TX

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Additional Cleaning Scheduling App Features

Problem Reporting

When a cleaner is completing a turnover, they can send hosts information about and photos of problems they see in the property. Hosts will receive a notification so they can deal with the issue. The reported problem can be externally shared with a contact, such as a handyman or a repair service.

Problem Reporting

Photo Checklists

To ensure a quality cleaning every time, hosts can choose from thousands of checklists and customize them to their properties, or they can create their own unique checklist from scratch. As cleaners complete each task, they can send photos of their work to hosts to instill confidence and showcase their thoroughness.

Photo Checklists

Cleaning Scheduling App

Hosts can schedule cleaning projects with automatic assignments, delegation, and acceptance. After a host syncs their rental calendar, our platform will import bookings and automatically generate cleaning projects associated with guest check-in and checkout dates to be shared with cleaners.

Cleaning Scheduling App for Easy Management

Inventory Management

The Turno inventory feature allows hosts and cleaners to track amenities, such as toiletries, towels, and cleaning supplies, and get notified when they are missing or running low. Hosts can choose a specific threshold for when they want to receive a notification that a certain item needs to be refilled.

Inventory Management

In-App Chat

Turno’s newly improved in-app chat feature serves as a host’s eyes and ears during every turnover. Hosts can instantly send and receive messages, photos, and other attachments to and from cleaners using the Turno app. This convenient feature allows hosts and cleaners to centralize communication, boost efficiency, and ensure high-quality service.

In-App Chat
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Learn more about how Turno can help you automate cleaner payments.

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Consistent Turnovers, All Handled in One App

Turno is more than just a payment automation tool—it’s your all-in-one solution for managing vacation rental cleanings. With features like real-time chat, cleaner scheduling, inventory management, and problem reporting, Turno helps hosts stay organized and in control.

And when you automate payments alongside scheduling and communication, you create a seamless system that supports recurring payments, improves financial management, and reduces the burden of manual processing. Everything from project data to cleaner availability and performance is centralized in the app, giving you complete visibility over your short-term rental’s turnover operations.

Plus, Turno’s exportable reports can support bookkeeping and end-of-year tax prep, making financial tracking and reconciliation easier than ever.

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Frequently Asked Questions

Automatic payment is a smart way to streamline your operations and improve your working relationship with cleaners and other property service providers. It ensures payments are sent promptly when a job is completed, avoids delays or forgotten invoices, and helps you maintain a professional, efficient business model.
Marketplace cleaners are always paid automatically for projects they complete. Cleaners you add to Turno by invite can be paid either via manual or automatic payments on Turno, or outside of the app via other manual methods. There is also an option to make additional manual payments for add-on services and reimbursements.
Manual payments give you control over specific payment scenarios, ensuring a seamless and customized transaction experience. Use manual payments to quickly and securely send an extra payment, reimbursement, gratuity, or to fix missed or declined auto payments.
Turno does not store payment information. Our payment processor will issue Form 1099-K to your U.S. contractor when applicable. Therefore, you do not need to send Form 1099-MISC. Depending on their account type and thresholds, cleaners may receive a 1099-K at the beginning of the year.
Turno's auto-pay feature streamlines payments by automatically initiating processing as soon as the service provider completes a scheduled project, enhancing efficiency and ensuring timely payment.
Teammates can attach a reimbursement request to projects they do for you. You will receive a notification and can send payment for the expenses incurred during the project directly through Turno.
We charge a fee to cover payment processing costs. In the U.S. and Canada, ACH has lower processing fees than cards. Other countries and currencies vary; fees are displayed in your account. Contact Support or visit our Help Center for more info.
Yes. Tipping your cleaner after they complete a project is quick and simple via a “Tip my cleaner” button. You can also enable guest tipping via debit or credit card.
You can set up automatic bonuses when your cleaner receives a 5-star cleanliness rating on Airbnb. This is linked with your Quality Center and sends an extra payment automatically as appreciation.
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